SHIPPING

SHIPPING AND DELIVERY

9.1 For security reasons the Products purchased on the Site will be sent to the registered address on the credit card , unless otherwise specified by the customer and at the time of delivery will require the signature of the customer or a designated adult older than 18 . No deliveries will be made to PO boxes.

9.2 For each order completed on Site , Mondial Coral Srl emits receipt or invoice for the shipped Products , sending it via e-mail or registered mail to the Customer, in accordance with Presidential Decree 445/2000 and Legislative Decree 52/2004 . For the issuance of the receipt authentic information provided by the customer when ordering. No change in the receipt will be possible after the issuance thereof .

9.3 Delivery costs are borne by the Customer and are clearly indicated in the order form .

9.4 All purchases will be delivered by the courier selected (hereinafter, " Courier " ) from Monday to Friday, except on Saturdays, local or national holidays and festivities . The Coral World is not responsible for unpredictable delays and / or attributable to only Courier against whom complaints should be moved in the present case . Delivery times range from 1 to 3 working days for quick delivery and 4 to 6 working days for standard delivery.

9.5 In any case, except in cases of force majeure or unforeseeable circumstances , in accordance with Article 54 of the Consumer Products will be delivered within a maximum of thirty (30 ) days from the day following the conclusion of the contract in accordance with paragraph 7.1 above, except that the Mondial Coral Srl does not communicate - within the same term or by the last date agreed for delivery , including by e -mail - the inability to deliver the products ordered due to sudden unavailability, even temporary , Products

9.6 In the event that , in the face of communication Mondial Coral Srl of a delay in the delivery date, the Client wishes to cancel the order , any amount paid by the Customer shall be refunded as soon as possible , but no later than 30 ( thirty) days from the date of receipt of notice of cancellation of the order with the exception of customized products , in accordance with the provisions in paragraph 12.

SHIPPING AND DELIVERY CONFIRMATION

10.1 The Mondial Coral Srl will send to the Customer an e -mail confirmation once the products shipped .

PACKAGING

11.1 The Products purchased on the Site are delivered with the institutional packaging " Rovian " as it does in the store.

RETURNS AND REFUNDS

RIGHT OF WITHDRAWAL AND CANCELLATION OF ORDERS

12.1 The Mondial Coral Srl wishes to guarantee the complete satisfaction of the Customer. Pursuant to Article 64 of the Consumer Code , the Customer is entitled to withdraw from the contract without giving any reason, returning the Products , other than those referred to in paragraph 12 custom , purchased on the Site within ten (10) working days from the date to receipt of the Products.

12.2 To exercise the right of withdrawal, the customer must send to the following address : info@rovian.it an e-mail containing:
( i) the intention to exercise the right of withdrawal pursuant to Article 64 of the Consumer Code ;
( ii ) an indication of the products for which the customer wishes to exercise the right of withdrawal;

12.3 In case of exercising the right of withdrawal, the Mondial Coral Srl will refund the full price of the Products provided that they are returned by the Customer not worn, not used and not damaged and accompanied by relevant original sales receipt, packaging and institutional " Rovian . " The Mondial Coral  Srl will accept returns and exchanges of products that have been delivered with a label or sticker or seal a return / exchange only if the return instructions above are followed and if the label or adhesive or seal will be intact and attached to the product .

12.4 The Mondial Coral reserves the right to refuse the return of those Products that do not conform to these requirements. In case of defective products , then the provisions of paragraph 15 , " Defects in compliance." Refunds will be issued in the same method of payment used for purchase. The price of the Products purchased online can not be refunded shops.

12.5 The costs for the return of the Products shall be borne by the Customer any expenses incurred by the Customer for the return is not refundable.

12.6 It is recommended that you ship the products to be returned by using a courier service , ensuring the full amount of the fine, and making sure to get a tracking number to allow you to track your shipment . The  Mondial Coral Srl shall not be responsible for the refund or the compensation related to products shipped by the customer but which were never received by Industries Texts due to loss , theft or damage that may have resulted from it.